Tigo Energy Intelligence (EI)
by Tigo Energy, Inc. · not published on vendor site (searched tigoenergy.com and investors.tigoenergy.com 2026-09-25)
Monitoring & asset mgmt · Hardware + software
- Entry price
- Free
- Charged
- Free
- Try before buying
- Free tier
- Runs on
- Web · iOS · Android
- Built for
- Residential · C&I · om
- Named integrations
- 0
- Last verified
against the vendor’s own pages
What is Tigo Energy Intelligence (EI)?
The commissioning and monitoring portal that ships with Tigo TS4 module-level electronics — free at the base tier, with a $20/yr per-site upgrade for minute-level data and API access and a $199/yr company plan for fleet management.
It publishes 0 USD FREE /yr for the lifetime of the Tigo equipment. We recorded 23 verified capabilities and 3 the vendor claims but we could not confirm.
Verified against the vendor’s own pages.
The two questions vendors rarely answer
Free or paid?
Free
Published
Dependencies & lock-in
None recorded
We did not establish a hard third-party dependency. That is not the same as confirming there is none.
Our editorial assessment — not a user review
Who it is for — and who it is not for
For installers and O&M teams who already put Tigo MLPE, a Tigo Cloud Connect Advanced logger or a Tigo EI inverter on the roof, and who want module-level diagnostics without a separate monitoring subscription per site. Not for a fleet owner looking for a vendor-neutral monitoring layer over hardware they already own: Tigo's own pricing page states "Energy Intelligence is available with all Tigo monitored installations," and the free tier is described as "Available for the lifetime of Tigo-monitored hardware" — a Tigo gateway has to be in the system before third-party devices can be ingested at all.
Editorial assessment from the research recordSourcetigoenergy.comVerified
Pricing
0 USD FREE /yr for the lifetime of the Tigo equipment
Free tier, no time limit
Sourcetigoenergy.comVerifiedfirst-hand
Prices are shown exactly as the vendor writes them and are never converted between currencies — a converted figure would be a number we invented. How we verify pricing
Feature detail
28 normalised data points across 9 capability areas. Every row carries its evidence state; hover any chip for what that state means.
Proposals & sales 1 not found
| Capability | Value | Evidence |
|---|---|---|
| Proposal generation | ||
| Branded / customisable templates ⓘ | — | Not found |
CRM & lead management 1 verified
| Capability | Value | Evidence |
|---|---|---|
| Reporting | ||
| Commission tracking ⓘ | — | Verified |
Project & field operations 2 verified
| Capability | Value | Evidence |
|---|---|---|
| Customer experience | ||
| Automated customer updates ⓘ | — | Verified |
| Customer portal ⓘ | Advanced | Verified |
Monitoring & operations 4 verified 1 claimed
| Capability | Value | Evidence |
|---|---|---|
| Monitoring | ||
| Production monitoring ⓘ | Advanced | Verified |
| Production monitoring ⓘ | Not offered | Verified |
| Production monitoring ⓘ | Not offered | Verified |
| Operations | ||
| Portfolio / fleet view ⓘ | Advanced | Verified |
| Work order / CMMS ⓘ | Basic | Vendor claim |
Inspection & data capture operations 2 claimed
| Capability | Value | Evidence |
|---|---|---|
| Analysis | ||
| Automated fault diagnosis ⓘ | Basic | Vendor claim |
| Capture | ||
| Multi-vendor hardware / data ingest ⓘ | Basic | Vendor claim |
Integrations & extensibility 2 verified
| Capability | Value | Evidence |
|---|---|---|
| Extensibility | ||
| Public API ⓘ | Advanced | Verified |
| Named integrations | ||
| Named, documented integrations ⓘ | 0 | Verified |
Platform & deployment 4 verified
| Capability | Value | Evidence |
|---|---|---|
| Deployment | ||
| Android app | — | Verified |
| Delivery model | hardware+software | Verified |
| iOS app | — | Verified |
| Web application | — | Verified |
Pricing & commercial terms 5 verified
| Capability | Value | Evidence |
|---|---|---|
| Pricing transparency | ||
| Currency | USD | Verified |
| Entry price ⓘ | 0 USD FREE /yr for the lifetime of the Tigo equipment | Verified |
| Price published ⓘ | Published | Verified |
| Pricing model | free | Verified |
| Trial | ||
| Free tier | free-forever | Verified |
Market fit & availability 5 verified
| Capability | Value | Evidence |
|---|---|---|
| Availability | ||
| Geographic availability | US; EU; global | Verified |
| Lifecycle | ||
| Product status | active | Verified |
| Segment | ||
| C&I ⓘ | — | Verified |
| Residential ⓘ | — | Verified |
| Utility-scale ⓘ | No | Verified |
1 further data points are not applicable to this product and are hidden here. They are excluded from any score rather than counted as zero — a residential tool is not deficient at ground-mount layout, it is out of scope.
AI capabilities
No AI claim on the vendor’s own pages
We found no explicit AI or machine-learning claim. Words like “smart”, “one-click automatic” and “magic” are automation claims and are deliberately not counted as AI — coding them as AI would fabricate a capability the vendor never asserted.
Integrations
No integration named on the vendor’s own site
We searched and found no named third-party product. Integration information has not been verified for Tigo Energy Intelligence (EI).
Collected from users — none yet
Verified user reviews
No verified user reviews yet
We publish only reviews we collect and verify ourselves. No review of Tigo Energy Intelligence (EI) has cleared identity verification and moderation yet, so there is no score — and there will be none until eight verified reviews exist.
Third-party ratings from G2, Capterra and TrustRadius are never mixed into our score or our structured data; where we cite them they are attributed and dated. How our review system works · Write a review
Third-party review presence recorded during research: Trustpilot (tigoenergy.com), Apple App Store (US) — Tigo Energy Intelligence app, Google Play (US) — Tigo Energy Intelligence (`com.tigoenergy.smart`), G2, Capterra. Cited in prose only, never in our markup.
Tigo Energy Intelligence (EI) alternatives
All alternativesProducts in Monitoring & asset mgmt, free and lower-cost options first.
PVOutput
PVOutput.org (community)
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Solar Analytics
Solar Analytics Pty Ltd
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ACTIS ERP
Alectris
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Frequently asked
How much does Tigo Energy Intelligence (EI) cost?
Tigo Energy Intelligence (EI) publishes 0 USD FREE /yr for the lifetime of the Tigo equipment, charged free. Read on the vendor's own pricing page on 28 September 2026.
Is Tigo Energy Intelligence (EI) free?
Free tier, no time limit.
What does Tigo Energy Intelligence (EI) integrate with?
No third-party integration is named on Tigo Energy Intelligence (EI)'s own site. A logo wall is not an integration list.
Sources and verification
Primary source
https://www.tigoenergy.com/monitoring
Pricing read from https://www.tigoenergy.com/ei-solution/basic
Data coverage
23 verified · 3 vendor-claimed · 1 not found
85% of the 27 applicable data points were confirmed on Tigo Energy, Inc.’s own pages.
Last verified
Vendors change pricing and features without notice. Check the vendor’s own page before deciding.